{"id":91,"date":"2014-05-03T21:37:18","date_gmt":"2014-05-03T17:37:18","guid":{"rendered":"http:\/\/college-lamontagne.ac-reunion.fr\/?page_id=91"},"modified":"2021-09-30T13:12:55","modified_gmt":"2021-09-30T09:12:55","slug":"sav-help","status":"publish","type":"page","link":"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/sav-help\/","title":{"rendered":"Assistance technique"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-13222 size-full\" src=\"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-content\/uploads\/sites\/74\/2014\/05\/wheels-icon.png\" alt=\"wheels-icon\" width=\"48\" height=\"48\" srcset=\"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-content\/uploads\/sites\/74\/2014\/05\/wheels-icon.png 48w, https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-content\/uploads\/sites\/74\/2014\/05\/wheels-icon-40x40.png 40w\" sizes=\"auto, (max-width: 48px) 100vw, 48px\" \/>\u00a0 Vous avez un probl\u00e8me avec votre mat\u00e9riel informatique. Il va falloir suivre deux \u00e9tapes.<\/p>\n<p><strong>\u00a0 <em><span style=\"text-decoration: underline\"><span style=\"color: #ff0000;text-decoration: underline\">Etape 1<\/span><\/span><\/em><\/strong> : Faire\u00a0une notification par mail en remplissant le <span style=\"color: #ff0000\"><strong>formulaire<\/strong> <\/span>ci-dessous, pour en informer le technicien.<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f17464-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"17464\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/clg-la-montagne\/wp-json\/wp\/v2\/pages\/91#wpcf7-f17464-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"17464\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f17464-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Votre nom (obligatoire)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Votre adresse de messagerie (obligatoire)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Objet<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Votre message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<span style=\"color: #ff0000\"><strong><span style=\"text-decoration: underline\"><em>Etape<\/em> <\/span><\/strong><span style=\"text-decoration: underline\"><strong><em>2<\/em><\/strong><\/span> <\/span>: Renseigner \u00e9galement une <strong><span style=\"color: #ff0000\">fiche d&rsquo;assistance technique<\/span><\/strong>, que vous d\u00e9poserez avec votre mat\u00e9riel au service de gestion. Ce formulaire technique\u00a0est capital car il \u00a0permettra de s\u00e9rier le probl\u00e8me que vous rencontrez et aidera\u00a0le technicien\u00a0\u00e0\u00a0faire de son mieux pour vous le retourner r\u00e9par\u00e9 et ce dans les meilleurs d\u00e9lais.<\/p>\n<p>T\u00e9l\u00e9charger la <a title=\"fiche d'assistance technique informatique\" href=\"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-content\/uploads\/sites\/74\/2014\/06\/FAT.pdf\">fiche\u00a0d&rsquo;assistance technique<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 Vous avez un probl\u00e8me avec votre mat\u00e9riel informatique. Il va falloir suivre deux \u00e9tapes. \u00a0 Etape 1 : Faire\u00a0une notification par mail en remplissant le formulaire ci-dessous, pour en informer le technicien. Etape 2 : Renseigner \u00e9galement une fiche d&rsquo;assistance technique, que vous d\u00e9poserez avec votre mat\u00e9riel au service&#8230;<\/p>\n<p> <a class=\"continue-reading-link\" href=\"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/sav-help\/\"><span>Lire plus<\/span><i class=\"crycon-right-dir\"><\/i><\/a> <\/p>\n","protected":false},"author":1511,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-91","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-json\/wp\/v2\/pages\/91","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-json\/wp\/v2\/users\/1511"}],"replies":[{"embeddable":true,"href":"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-json\/wp\/v2\/comments?post=91"}],"version-history":[{"count":26,"href":"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-json\/wp\/v2\/pages\/91\/revisions"}],"predecessor-version":[{"id":18595,"href":"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-json\/wp\/v2\/pages\/91\/revisions\/18595"}],"wp:attachment":[{"href":"https:\/\/etab.ac-reunion.fr\/clg-la-montagne\/wp-json\/wp\/v2\/media?parent=91"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}